Refund & Cancellation Policy

Green Candle Research Academy

SEBI Registered Research Analyst

Registration No.: INH000019053

Website: www.greencandleresearch.com

At Green Candle Research Academy, we are committed to maintaining transparency, ethical practices, and client satisfaction while operating in accordance with applicable SEBI regulations, circulars, and compliance requirements.

Clients are advised to carefully review all service details, disclosures, Terms & Conditions, Disclaimer, Privacy Policy, and this Refund & Cancellation Policy before subscribing to any service offered by Green Candle Research Academy.

 

Research Services Refund Policy

Fees paid towards SEBI-registered research analyst services, market research services, or research-related subscriptions may be eligible for cancellation and refund strictly on a pro-rata basis, subject to applicable SEBI regulations, circulars, compliance policies, and the duration of services already utilized.

If a client requests cancellation of an active subscription, the refundable amount, where applicable, shall be calculated after deducting the charges for the portion of the subscription period already utilized.

The calculation may take into consideration:

  • Subscription period already utilized

  • Research services and recommendations already delivered

  • Access provided to research reports or premium research resources

  • Applicable taxes

  • Applicable administrative or processing charges

No refund shall be provided for the portion of the service period that has already been utilized.

Refund requests shall be reviewed and processed after verification of the relevant subscription and payment details.

 

Non-Refundable Services

Fees paid towards educational or digital services may be strictly non-refundable once access has been granted, including:

  • Educational Programs

  • Trading Workshops

  • Training Courses

  • Webinars

  • Mentorship Programs

  • Recorded Sessions

  • Digital Educational Content

  • Training Materials

  • Other Educational or Skill Development Services

Once access is granted to any educational product, webinar, training material, digital course, recorded session, or mentorship service, cancellation or refund requests for such services may not be entertained.

 

No Guarantee of Returns or Success

Green Candle Research Academy does not provide any assurance, guarantee, warranty, or commitment regarding:

  • Profits or returns

  • Trading success

  • Financial performance

  • Accuracy of future market movements

  • Performance of any research recommendation or strategy

  • Individual learning outcomes

All research, recommendations, educational content, and market-related discussions are provided for research, informational, and educational purposes.

Participation in any research or educational service does not guarantee any specific financial result, return, or market performance.

 

Client Responsibility

Before making any payment, clients are strongly advised to:

  • Review all service-related information carefully.

  • Read and understand the Terms & Conditions.

  • Review the Disclaimer, Disclosure, Privacy Policy, and Refund Policy.

  • Understand the risks associated with investing and trading in financial markets.

  • Evaluate their own financial objectives and risk tolerance.

  • Understand the nature and duration of the service being purchased.

By making a payment or subscribing to any service offered by Green Candle Research Academy, the client acknowledges that they have read, understood, and agreed to the terms mentioned in this Refund & Cancellation Policy.

 

No Claim for Market Losses

There is no provision for claiming compensation, damages, reimbursement, or refund for trading or investment losses incurred based on research reports, market commentary, educational discussions, trading ideas, or recommendations shared by Green Candle Research Academy.

Trading and investment in securities markets are subject to inherent market risks. Clients are solely responsible for their investment and trading decisions and any resulting profits or losses.

 

Market Risk

Investment and trading in securities markets are always subject to market risks.

Green Candle Research Academy does not offer guaranteed returns or commit to guaranteed profits on its research recommendations.

Clients acknowledge that all investment and trading capital is subject to market risk and that market conditions may result in partial or complete loss of capital.

 

Website Policies & Disclosures

Clients are strongly advised to review the information available on our website before subscribing to any service, including:

  • Disclaimer

  • Disclosure

  • Terms & Conditions

  • Privacy Policy

  • Refund & Cancellation Policy

  • Other applicable policies and regulatory disclosures

 

Support & Compliance

For support, compliance-related matters, or refund-related queries, clients may contact:

Green Candle Research Academy

SEBI Registered Research Analyst
Registration No.: INH000019053

Email: info@greencandleresearch.com
Website: www.greencandleresearch.com

Address: Plot No. 18, Max City, Kosi Kalan, Mathura, UP 281403

Regulatory Information

Entity Name: Green Candle Research Academy

SEBI Registered Research Analyst

Registration No.: INH000019053

GST: 09ABBFG6236E1ZJ