Introduction

This Privacy Policy describes how Green Candle Research Academy (“Company”, “We”, “Us”, or “Our”) collects, uses, stores, processes, and protects personal information obtained from users, visitors, clients, subscribers, and customers of our website, research services, educational services, webinars, and digital platforms.

By accessing our website or using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

Users may voluntarily provide personal information including:

• • Full Name

  • Mobile Number

  • Email Address

  • City / State

  • Billing Information

  • Payment Transaction Details

  • KYC or compliance-related information where applicable

Technical & Usage Information

When you access our website or digital platforms, we may automatically collect:

• • IP Address

  • Browser Type & Device Information

  • Operating System

  • Website Usage Data

  • Session Duration

  • Referral Sources

  • Cookies and Tracking Data

This information helps us improve website performance, security, and user experience.

Use of Information

The information collected may be used for the following purposes:

• Providing research and educational services

• Client onboarding and compliance procedures

• Processing subscriptions and payments

• Delivering webinars, workshops, and educational programs

• Sending research updates, service notifications, and important communications

• Improving website functionality and customer experience

• Internal analysis, compliance, and record maintenance

• Preventing fraud, abuse, or unauthorized access

Data Protection & Security

Green Candle Research Academy takes reasonable technical and organizational measures to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect user data, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade personal information to third parties.

However, information may be shared under the following circumstances:

• With payment gateway providers for transaction processing

• With technology or service providers assisting in website operations

• With regulatory authorities or government agencies where required by law

• For compliance with legal obligations, SEBI regulations, or lawful requests

• Where necessary to protect our legal rights or prevent fraud or unauthorized activity

• In connection with a merger, acquisition, restructuring, or transfer of business

All third-party service providers are expected to maintain appropriate confidentiality and data protection standards.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze traffic, understand user preferences, and optimize website performance.

Users may choose to disable cookies through their browser settings; however, some features of the website may not function properly as a result.

Educational & Research Services

Information shared during educational programs, webinars, workshops, research discussions, or advisory interactions shall be treated with reasonable confidentiality.

However, users understand that:

• Research and educational content is intended solely for informational and educational purposes.

• Green Candle Research Academy does not guarantee profits, returns, or trading success.

• Investment decisions are made at the user’s own discretion and risk.

• Any applicable refund or cancellation terms shall be governed by the relevant service or purchase policy.

Regulatory & Compliance Requirements

As a SEBI Registered Research Analyst, Green Candle Research Academy may retain certain client records, communication logs, payment details, KYC information, or compliance documents in accordance with applicable SEBI regulations, circulars, guidelines, and other legal obligations.

User Rights

Users may request:

• Access to personal information held by us

• Correction of inaccurate or incomplete information

• Deletion of information where legally permissible

• Withdrawal from marketing communications

• A copy of personal information held by us, subject to applicable legal and regulatory requirements

Requests may be submitted through our official support email:

info@greencandleresearch.com

Children’s Privacy

Our services are not intended for individuals below 18 years of age.

We do not knowingly collect personal information from minors without appropriate legal consent.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Green Candle Research Academy is not responsible for the privacy practices, security, or content of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing any personal information.

Changes to Privacy Policy

Green Candle Research Academy reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice.

Users are encouraged to review this page periodically for updates. Continued use of our website or services after modifications constitutes acceptance of the revised Privacy Policy.

Contact Information

For any questions, concerns, compliance matters, or privacy-related requests, users may contact: