Green Candle Research Academy is committed to maintaining transparency, ethical conduct, investor awareness, and timely grievance resolution in accordance with applicable SEBI regulations.
If you have any grievance or complaint regarding our services, you are requested to first contact our support/compliance team through the official communication channels provided below.
Investors and clients should first approach Green Candle Research Academy through the official support or compliance channels mentioned above.
We aim to resolve all genuine grievances within 21 working days from the date of receipt of the complaint.
The above-mentioned details facilitate investors and complainants in approaching the Research Analyst before filing a complaint with SEBI.
If the grievance is not resolved within the prescribed timeframe or the investor is not satisfied with the resolution provided by Green Candle Research Academy, the investor may escalate the complaint through SEBI’s grievance redressal mechanisms.
SEBI’s centralized grievance redressal platform:
SCORES Portal:
scores.sebi.gov.in
If the investor remains dissatisfied, the matter may be taken to the Online Dispute Resolution platform for resolution through online conciliation or arbitration.
ODR Portal:
smartodr.in
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Use only official communication channels and the verified website of the Research Analyst.
Do not make payments to unauthorized individuals, fake accounts or unverified third parties.
Insist on official invoices and payment confirmations.
Verify communications received from the official email address: info@greencandleresearch.com
Immediately report any suspicious communication, impersonation attempt or unauthorized payment request.
For further information regarding Research Analyst regulations and investor grievance mechanisms, investors may refer to the relevant notices and circulars issued by SEBI and BSE.
BSE Notices & Circulars:
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
Investors are encouraged to stay informed about their rights, regulatory requirements, investor protection measures and grievance redressal mechanisms.
Green Candle Research Academy
SEBI Registered Research Analyst
Registration No.: INH000019053
Email: info@greencandleresearch.com
Website: www.greencandleresearch.com
Contact: +91-8126516337
Statutory Warning: Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Disclaimer: All research reports and recommendations issued by Green Candle Research Academy are for educational and informational purposes only. Past performance is not indicative of future returns. We do not provide assured returns or profit-sharing services.
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